Why Hasn't My Order Shipped Yet?

Most in-stock items ship within 1–2 business days. However, some orders may require additional processing time.

Common reasons for shipping delays include:

• Backordered items
• Supplier-sourced or special-order products
• Fraud verification or payment review
• Weekend or holiday orders
• Inventory discrepancies

You can view your order status through your KTM Twins account or Orders Portal.

If your order has not shipped and you would like an update, please contact our support team.