Returns Policy

We understand that returns happen, and we're here to help.

Return Eligibility

• Returns are accepted within 30 days of delivery.
• Returns are available for U.S. domestic orders only.
• Returned items must be new, unused, undamaged, and include all original packaging and tags.
• A Return Merchandise Authorization (RMA) is required for all returns.

Non-Returnable Items

Certain products cannot be returned, including:

• Electrical components that have been opened or installed
• Graphics, decals, and stickers
• Supermoto kits
• Digital products
• Drop-shipped items
• Closeout and Deals category items
• Open chemicals and fluids
• Acid-filled batteries

Refunds

Refunds are issued to the original payment method whenever possible.

Orders older than 120 days are eligible for store credit only.

Start a Return

Visit our Returns Portal to begin your return request.

For complete return terms and conditions, please visit our full Returns Policy on KTM Twins.